Privacy Policy

Who We Are

Aaurelix operates from Maurice Dupuislaan 17, 9000 Gent, Belgium. We provide online courses and resources to help people understand investing basics. When we say "we," "us," or "our" in this document, we mean Aaurelix.

For privacy-related questions, reach us at [email protected] or call +3250343359 during business hours.

Information We Collect

We gather different types of data depending on how you interact with our platform. Here's what that looks like in practice:

Account Information

When you sign up, we ask for your name, email address, and a password. Sometimes we collect your phone number if you choose to add it for account recovery. We also note your country and preferred language settings.

Learning Activity Data

As you work through courses, we track which lessons you've completed, quiz scores, time spent on materials, and bookmarks you've saved. This helps us show your progress and recommend relevant content.

Technical Information

Like most websites, we automatically collect technical details: your IP address, browser type, device information, operating system, and time zone settings. We see which pages you visit and how long you stay on them.

Communication Records

When you email us or use our contact form, we keep those messages. If you participate in surveys or leave feedback, we store your responses along with any additional comments you provide.

How We Use Your Data

Everything we collect serves a specific purpose. We don't gather information just for the sake of it.

• Delivering course content and tracking your progress through our curriculum
• Sending course updates, assignment reminders, and educational newsletters
• Responding to your questions and providing support when technical issues arise
• Improving our courses based on how students interact with the material
• Preventing fraud and maintaining platform security
• Meeting legal obligations under Belgian and European law
• Analyzing which topics interest our students most to develop relevant new content

Data Retention Periods

We don't keep your information forever. Different types of data have different retention schedules:

Sharing Your Information

We don't sell your data to third parties. Period. But we do work with specific service providers who help us operate the platform:

Service Providers

Our hosting provider stores course materials and user data on European servers. We use an email service to send course notifications and updates. Payment processing happens through a third-party provider that handles credit card information—we never see your full card details.

Legal Requirements

Sometimes Belgian or EU authorities request user information as part of legal proceedings. We comply with valid legal requests but always verify their legitimacy first. We'll notify you if legally permitted to do so.

Business Transfers

If Aaurelix merges with another company or gets acquired, your data would transfer as part of that transaction. We'd notify you beforehand and explain any changes to privacy practices.

International Data Transfers

Your data primarily stays within the European Economic Area. When we work with service providers outside the EEA, we ensure they meet GDPR standards through approved transfer mechanisms like Standard Contractual Clauses.

Some of our analytics tools route data through US servers that participate in the EU-US Data Privacy Framework. We verify all international transfers comply with Belgian and European requirements.

Your Privacy Rights

Under GDPR and Belgian law, you have significant control over your personal information. Here's what you can do:

1. Access: Request a copy of all personal data we hold about you. We'll provide this in a readable electronic format within 30 days.
2. Correction: Update inaccurate information in your account settings or ask us to correct it for you.
3. Deletion: Request that we delete your account and associated data. Some information must stay for legal compliance, but we'll erase everything else.
4. Restriction: Ask us to temporarily stop processing your data while we resolve a dispute or verify information accuracy.
5. Portability: Get your data in a machine-readable format to transfer to another service provider.
6. Objection: Opt out of marketing emails or object to processing based on legitimate interests.
7. Withdrawal: Cancel consent for any processing you previously agreed to—this won't affect data we already processed.

To exercise these rights, email [email protected] with your request. We'll verify your identity and respond within one month. No charge applies unless requests are excessive or unfounded.

Security Measures

Protecting your data matters to us. We implement several layers of security:

• All connections to our platform use TLS encryption to protect data in transit
• Passwords get hashed using industry-standard algorithms before storage
• Our servers sit in secure European data centers with physical access controls
• We limit employee access to personal data on a need-to-know basis
• Regular security audits help us identify and fix vulnerabilities
• Automatic logout after 30 minutes of inactivity protects your account
• We monitor systems for suspicious activity and respond to incidents quickly

But no system is completely secure. We do our part, and we ask you to protect your password and report suspicious activity immediately.

Cookies and Tracking

We use cookies to make the site work properly and understand how students use our platform. When you first visit, you'll see a notice explaining our cookie use with options to accept or customize settings.

Essential Cookies

These keep you logged in and remember your preferences. The platform can't function without them, so they activate automatically.

Analytics Cookies

We track which pages get visited most and where students spend time. This helps us improve course structure and identify confusing sections. You can disable these in your account settings.

Third-Party Cookies

Embedded videos from educational platforms may set their own cookies. We don't control these—check those providers' privacy policies for details.

Children's Privacy

Our courses focus on adult investment education. We don't knowingly collect data from anyone under 16 without parental consent. If you're under 16 and want to use our platform, have a parent or guardian contact us first.

If we discover we've collected information from a child without proper consent, we'll delete it promptly.

Changes to This Policy

We update this policy occasionally to reflect new practices or legal requirements. When significant changes occur, we'll email active users and post a notice on the platform for 30 days.

The "Last updated" date at the top shows when we made the most recent changes. Continuing to use our services after updates means you accept the revised policy.

Supervisory Authority

You have the right to lodge a complaint with Belgium's Data Protection Authority (Gegevensbeschermingsautoriteit/Autorité de protection des données) if you believe we've mishandled your personal information.

Their contact details: Rue de la Presse 35, 1000 Brussels, Belgium | Phone: +32 2 274 48 00

We'd appreciate a chance to address concerns directly before you contact the authority, but the choice is yours.